Clear prices, in two steps
First a callout to come out and diagnose, then an itemised labour and materials quote. Accept the quote and the callout is waived.
How a job is priced
- STEP 1 · CALLOUT
The fundi shows their callout
It covers travel and diagnosing the problem. You see it and agree to it before they leave.
- ON SITE
Diagnosis
The fundi works out what's wrong and what it will take to fix.
- STEP 2 · QUOTE
Labour + materials
Labour and each material are listed on separate lines, so you can see what you're paying for.
- DECIDE
Accept or decline
Accept: the callout is waived, the work starts, and you pay when it's done. Decline: you pay only the callout.
How the 10% works
Joining is free, and there's no monthly fee. We take 10% of the fundi's charged callout or labour, and only on completed jobs. There's no fee on materials.
Here's a worked example with round numbers. It only shows how the maths works and isn't a price guide.
Worked example (round numbers, not real prices)
If the homeowner declines the quote, the fundi keeps their callout minus 10%.
In plain language
| Item | Rule |
|---|---|
| Who sets prices | The fundi. FIND A FUNDI does not set trade tariffs. |
| Platform fee | 10% of the fundi's charged callout or labour, on completed jobs only. The fundi pays it out of their price. Nothing is charged to join, to receive a job alert, to accept a job, or on an incomplete or cancelled job. |
| Materials | 0% platform fee. Listed line by line on the quote. |
| Emergency / after-hours | Fundis may set a higher callout for after-hours jobs. You see it before you confirm. |
| Cancel before the fundi sets off | Free. |
| Cancel after the fundi is on the way | The callout may be charged. |
| Fundi doesn't arrive | Free for you. We find you another fundi. |
| Extra work mid-job | Needs a revised quote that you approve first. |
| One trade per job | A leaking toilet and a tripping DB are two jobs: one for a plumber, then one for an electrician. |
| Currency | South African rand (ZAR). VAT is added where the fundi is VAT-registered. |
Full details are in our Terms of Use.